Service & Retail Margin Review · $420 one-off
Know which parts of your
studio are truly contributing
A calm, honest look at the margins behind your services and retail lines. We share what we find clearly — and leave the decisions entirely with you.
What you'll have
A clear picture of what your studio earns after costs — line by line
After the review, you'll have a readable breakdown of the margin on each service you offer and each retail product you carry. No opinions on what you should change, no pressure to act — just honest figures, explained plainly, so you can see your business more clearly.
Service margins, individually shown
Each treatment or appointment type reviewed against its true cost — time, product use, and direct overheads included.
Retail lines assessed separately
Product sales reviewed against purchase cost and any associated overhead — so retail's contribution is clearly visible.
Findings shared without agenda
We present what the numbers show. Pricing, product choices, and what to do next remain entirely your call.
What you might recognise
A busy service menu and a full retail shelf don't always mean everything is earning its place
Most studio owners set their service prices when they opened — based on local rates, what seemed reasonable, or what a supplier suggested. Retail products were added as they seemed useful. But over time, costs shift: product prices go up, treatments take longer, overheads change. The margin that made sense two years ago may look quite different now.
The difficulty is that it's hard to see this from inside the business. Revenue looks fine, the studio is busy, but the gap between what comes in and what stays is narrower than it should be — and it's not obvious where to look.
Some services feel popular but leave little behind after costs
Retail products are stocked more by habit than by margin logic
Pricing hasn't been reviewed since costs last changed
It's hard to know which services are worth promoting more
The overall picture feels opaque without line-by-line visibility
How we approach this
A focused review, built around what your studio actually offers
We look at each service and retail line individually — what it earns, what it costs in materials and time, and what that leaves as margin. We don't use benchmarks from other industries or generalised targets. The review reflects your business: your pricing, your product costs, your overhead structure.
Service-by-service margin breakdown
Each treatment reviewed against the true cost of delivering it — consumables, time, and any direct costs allocated fairly. The margin figure is shown plainly alongside the price.
Retail margin, product by product
Each product line reviewed against its purchase cost and any storage or handling overhead. You'll see which products are contributing well and which are carrying more cost than is immediately visible.
A summary that's easy to read
The findings are presented in plain terms — not a dense spreadsheet, not accounting shorthand. You should be able to read it over a quiet coffee and understand what it's saying.
No pressure on what to do with it
We share what we find and answer questions. Whether you change prices, reconsider a product line, or simply feel more informed — that's entirely your choice to make.
What working together looks like
A contained, well-defined piece of work — from first contact to final report
We begin with a short conversation
We learn about your service menu and retail range, how you currently price things, and what information you already have. This helps us know what to ask for and what to expect when we start the review.
You share what you have
We ask for pricing information, product costs, and any existing records you have. We work with what's available — if something is missing, we'll tell you and work around it where we can.
We carry out the review
We work through your services and retail lines, calculate the margins, and prepare a summary. This typically takes one to two weeks depending on the size of your menu and range.
We walk through the findings with you
The report is delivered with a short call to walk through the key findings, answer questions, and make sure everything is clear before we wrap up.
Investment
A single, one-off fee for the full review
Service & Retail Margin Review
$420
one-off fee
Full review of your service menu margins
Retail product margins reviewed individually
Plain-language summary report
Walk-through call to discuss findings
Questions answered after delivery
No ongoing commitment required
A one-off that pays for itself in clarity
The review is a single, contained piece of work. There's no ongoing commitment — you commission it, we carry it out, and you receive a document that you can use for as long as it remains relevant to your business.
Works well as a starting point
Many studios use the margin review as a first step — to understand where they are before deciding whether they'd benefit from ongoing bookkeeping support or staff reporting. It's a useful foundation on its own.
Can be revisited as your menu changes
If you add services, bring in new retail lines, or your costs shift noticeably, a repeat review gives you a current picture. Previous clients return for an updated review once a year or when something significant changes.
How we work
A careful process that produces findings you can actually use
Margin analysis is only useful if it's done accurately and communicated clearly. We take the time to understand your cost structure properly before drawing any conclusions — and we present the findings in a way that reflects the nuance of a service business, not a retail-only formula.
Specific
Your menu, not a template
The review is built from your actual services and products — not applied from a standard model that doesn't fit a wellness business.
Honest
What the numbers say
We report what we find, including things that may be less comfortable to see. Kindly, but accurately — the numbers don't help if they're softened past usefulness.
Neutral
No conclusions pushed
We share the margins and context. We don't tell you what to price, what to drop, or how to restructure your menu. That thinking is yours to do.
Typical timeline
Days 1–3
Onboarding call and information gathering
Days 4–10
Review carried out, report prepared
Day 11–14
Report delivered, walk-through call held
Our commitment
We'll take the time to make sure the report is genuinely useful to you — not just technically complete
A margin report that sits unread helps no one. We write the findings in plain language and take the walk-through call seriously — not as a formality, but as a chance to make sure you actually understand and can use what we've produced.
If something in the report isn't clear, we'll explain it further. If there's a figure that looks surprising, we'll show how we arrived at it. The report is only finished when it's genuinely clear to you.
Questions after delivery are welcome
After the walk-through call, you may think of further questions as you sit with the report. We're happy to respond — there's no clock running after delivery.
No obligation before we start
An initial conversation to understand your studio and explain the process costs nothing. You can decide whether to proceed after that — no commitment required at the first step.
How to begin
From your first message to a clear margin picture in about two weeks
Send us a message
Your name and email is enough to start. A brief note about your studio helps, but we'll cover everything on the call.
We have a short call
We walk through your service menu and retail range, understand what records you have, and explain what we'll need from you to carry out the review.
Report delivered in about two weeks
Once we have what we need, the review is completed and delivered with a walk-through call. You'll leave with a clear, readable picture of your margins.
Service & Retail Margin Review · $420 one-off
See your studio's margins clearly — without the guesswork
A short message starts the process. We'll be in touch within one business day to arrange a first conversation.
Send us a messageExplore other services
Other ways Soliva can help
Service 1
Salon Bookkeeping
Tidy records that track service and retail income alongside costs, kept current and easy to read month to month. $200 / month.
Learn more →Service 2
Staff, Commission & Tips Reporting
Careful handling of staff pay, commission, and tips with clear, fair reporting. $8 / staff member / month.
Learn more →